Dedicated VA support for property managers, landlords, and rental portfolio owners.
Property Management Support
Property Management Support
Tenant Communication & Relations
Handles tenant inquiries, complaints, and maintenance requests via phone, email, and portals with prompt, professional responses.
Maintenance Coordination
Logs service requests, dispatches repair orders, follows up on completion and quality, and manages emergency maintenance protocols.
Lease Administration
Prepares lease agreements and amendments, tracks expiration/renewal dates, sends notices, and manages security deposits.
Tenant Screening
Processes rental applications, verifies employment and income, coordinates background/credit checks, and prepares screening reports.
Rent Collection & Arrears Management
Tracks rent payments, sends automated reminders, updates arrears records, processes late charges, and coordinates on delinquency procedures.
Move-In / Move-Out Coordination
Manages full turnover: welcome packs, condition reports, deposit accounting, key exchanges, and cleaning/repair scheduling.
Short-Term Rental / Airbnb VA
Guest communication, booking inquiries, reviews, dynamic pricing optimization, turnover coordination, and listing management for vacation rental hosts.